Data protection facts
Compliance with data protection, a comprehensive guarantee of data security and transparency in data processing are essential for our services. The following information is intended to give you a quick and easy overview of which data we collect and process from you. You will find the detailed description in our data protection declaration, as well as the document on your additional revocation options for data protection opt-out.
Which data is processed?
|Affected area||Data processed|
|Accessing our websites – creating log files||IP address, cookie identification (cookies)|
|Contact||First and last name, e-mail address, message|
|Accessing our websites – web analysis||IP address, cookie identification (cookies)|
For what purpose does the data processing take place?
|Affected area||Purpose of processing|
|Accessing our websites – creating log files||By means of log files, so-called log files, we ensure the connection to our website and simplify the use of the website, e.g. by pre-selecting the correct language and currency. We carry out evaluations for system security and stability as well as for administrative purposes.|
|Contact||Customer service – Use our contact area to ask questions. With the help of the data we can get in contact with you and clarify your request.|
|Accessing our websites – web analysis||We use analysis and tracking tools to analyse user behaviour; this enables us to adapt our website to the interests of visitors; statistical analysis of user profiles allows us to make statements about the functioning and success of our pages (e.g. “How many visitors have clicked on a particular project on our homepage”).|
Please refer to our cookie and opt-out notices for details on the cookies used on the website, the specific processing purpose and a description of how you can end cookies and advertising tracking.
Is there an obligation to provide data?
|Affected area||Legal basis||Obligation to supply|
|Accessing our websites – creating log files||Art. 6 Abs. 1 f) GDPR||No. However, some areas of the website cannot be used or can only be used to a limited extent without the data being processed, e.g. your shopping basket is stored via cookies.|
|Chat||Art. 6 Abs. 1 a), b) DS-GVO||No. Without the processing, however, it is not possible to answer your enquiries.|
|Accessing our websites – web analysis||Art. 6 Abs. 1 f) DS-GVO||No.|
Is profiling taking place?
When is this data deleted?
|Affected area||Storage time|
|Accessing our websites – creating log files||Please refer to the cookie and opt-out instructions for details on how long cookies are stored and how you can delete them prematurely and object to data processing.|
|Contact||Deletion of your customer account; 2 years after the last contact or as soon as we are requested to delete it.|
|Accessing our websites – web analysis||Please refer to the cookie and opt-out instructions for details on how long cookies are stored and how you can delete them prematurely and object to data processing.|
What rights do you have in connection with the processing of this data?
You have the right to ask Ingenieurbüro Lang at any time to confirm whether we process your personal data and the right to information about this personal data.
Your right to correction, deletion and restriction of data processing, as well as the right to object to the processing of personal data at any time, or to revoke your consent to data processing at any time or to request data transfer.
All information requests, requests for information, revocations or objections to data processing should be sent by e-mail to our data protection officer or to the above contact details. In addition, you have the right to complain to a supervisory authority in the event of data protection violations.